Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Setting up Non-statuspage domain

Getting this message:  "Although you have custom HTML published for your header and/or footer, you need to be on a domain to see it. See our note on security for more information."

On the DNS configuration getting a Host Record error for the cname.  

Trying to give my network guys information on how to configure this but coming up short on the needs and how to configure it.  


FBBRANCHSTATUS is the statuspage and looking to utilize HTTPS://FBBRANCHSTATUS.COM for the domain. 

The see our note on security takes me to the bottom of this page but does not provide any information.  

Could not find a step by step guide.

1 answer

Hi David,

Not sure if you've been able to figure this out, but you need to make sure you've set up a custom domain via the Management Portal. To do this navigate to - Your Page -> Customize page and emails -> Scroll down and enter Custom domain. Then on the sidebar click DNS Configuration. Provide your Network team the CNAME record there.

If you're experiencing issues, recommending raising a ticket with support:

Nick Coates
Product Owner (Incident Management), Broadcom

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,053 views 8 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you