Some incidents require further analysis for root cause and we don't always have the postmortems ready until some time after the event. We don't necessarily want to send a notification if a post-mortem has been updated a couple of weeks after the incident has closed.
As the default for sending notifications is ticked our engineers can sometimes miss it and emails are sent.
Is there a way to change the default?
I actually raised this with Atlassian (STSPG-5544) some time ago but when I had my monthly meetings with Jake our CSM there was no movement.
Perhaps the Statuspage team could add you to the ticket as another customer who requires this? Will help push this up to the product managers!
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
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