You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I have to backfill an incident and have filled in the description, but I see no way to indicate which components were affected. As we have an Access Control package, allowing clients in each shard only to view their own components, anything I add without indicating a component will be invisible to everyone.
Is this accurate, or is there a way for me to do this so that it shows up for the one affected shard? Currently I suspect that I cannot effectively backfill anything as nothing will show up for our clients in the affected shard.
If that is accurate, is there any way to make a feature suggestion that we are able to set the affected components?
Agreed. I think this is not possible and is a missing part of the functionality. I have been unable to find anything to suggest that this can be done and even the suggested answer above goes less than half way to achieving the obvious desired outcome.
From my perspective, it's even worse than you described as the historically entered incident is invisible to our clients on the affected shard, since they can only see things related to their shard and it can't be tied to any when adding historically. The result is an orphaned description which only my team can see (utterly useless) and recorded degradation time with no corresponding incident as far as our clients can see.