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Does anyone else have an issue uploading a logo or header?

rjl Brands
rjl Brands May 19, 2020

When under the Your Page tab > Customize page and email > then when clicking upload image for cover image or fav icon the site won't let you scroll and the only thing to do is refresh and when attempting to drag and drop the site goes away and the image appears.     As you can see at the bottom the site gets cut off. Any way around this to upload the images?

Screen Shot 2020-05-19 at 10.51.55 PM.png

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Mark Campbell-Vincent
Mark Campbell-Vincent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 16, 2021

Hi @rjl Brands -

I can't say I have seen this issue before. Could you provide what browser you're seeing this on? Have you tried other browsers as well? If not, please let me know if this still occurs when scrolling on a different browser.

 

Using the "Inspect" feature on your browser could shed some insight on this as well. If you right click on the blue "Upload image" button and choose "Inspect", does it show you any errors?

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