Data Security Question - Where are the data stored physically ?

Guido Stahlmecke July 21, 2020

We are testing status page rights now, and the Data security people need to to know where our data are stored "physically" . 

 

Rgds, 

Guido

2 answers

1 vote
Nikola
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2020

Hi Guido,

Statuspage is hosted on AWS, us-west-2. We're AZ redundant in the region with failover (still WIP) to us-east-1, also on AWS. 

Regards,

Ronald Stolk September 1, 2020

Hi Nikola,

The formal Atlassian statement seems to contradict the statement above:

"Atlassian maintains data centers and hosts data in the US, Germany, Ireland, Singapore, and Australia. Our platform optimizes where customer data is stored based on the origin of access, ensuring more reliable performance and reduced latency. As an example, if the majority of users accessing your organization’s Jira or Confluence Cloud instances are from Europe, then their data will be migrated to and stored in Europe."

So can I assume that our StatusPage data is stored in the EU, as we are a EU based company? Or will StatusPage always store the data in the US?

Looking forward to your reply.

Kind regards,

 

Ronald Stolk

0 votes
David Kyle September 1, 2020

We're hosting our system on AWS and our statuspage would be hosted on AWS. So if AWS goes down, our web site would go down and so would our status page. 

Any chance of having the option to host on another cloud provider?

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