Customize Slack Integration

Priyadarshini R Kolwalkar August 20, 2021


I'm trying to customize the Slack message that StatusPage sends to a channel based on the integration.

The example below is a Slack message received from StatusPage. Can I exclude the email from being sent?

Foo Bar ( created new incident Test incident #1 with status Investigating.
We are currently investigating this issue.



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Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 20, 2021

Hello Priyadarshini,

This is Jesse from the Statuspage support team. These Slack messages are part of the app integration which pipes the activity log into the Slack channel. This cannot be edited to remove the email as this is just meant for internal admins on the Statuspage.

If this is meant to be used for public use, we recommend using the Slack notifications:

If you have any questions, please let me know. I hope you have a great rest of your day!


Jesse K.

Priyadarshini R Kolwalkar August 21, 2021

Hi Jesse, 


Thank you for the details. I'll lookup the link you shared and revert back incase of any questions.




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