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Customize Incident Status

Ajith Ramachandra July 25, 2022


Hello, is there a way to Customize Incident Status, we want to remove "Monitoring" and instead use "Mitigated"


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Howard Nedd
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July 25, 2022

Hi @Ajith Ramachandra ,


You can customize the names of the different component statuses. For example, you can change "Operational" to "Everything's Great!"


Here is the JS example:

<!-- Customize (don't change the ones you want to stay the same) the values declared in the first four lines and then paste the following into your Custom Footer section -->

 $(function() {
  var operationalText = "Operational"
  var degradedText = "Degraded Performance"
  var partialText = "Partial Outage"
  var majorText = "Major Outage"
  var newText = function(str) {
  if (str.indexOf('Operational') != -1) {
   return str.replace('Operational', operationalText);
  if (str.indexOf('Degraded Performance') != -1) {
   return str.replace('Degraded Performance', degradedText);
  if (str.indexOf('Partial Outage') != -1) {
   return str.replace('Partial Outage', partialText);
  if (str.indexOf('Major Outage') != -1) {
   return str.replace('Major Outage', majorText);
  $('.legend-item').each(function() {
   var $this = $(this);
   var $html = $this.html();
  $('.component-inner-container .component-status').each(function() {
   var $this = $(this);
   var $html = $this.html();


Hope that helps.




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