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Creating a past incident Edited

Hi -

I've created a previous incident in StatusPage but there's not an option to select the resolution date, which was a week later.

Is there another way I can represent this incident which spanned over more than a day?

Thanks,
Dougal

2 answers

1 accepted

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Answer accepted
Zach Atlassian Team Jun 19, 2020

Hey Dougal! 

You can create a new incident (make sure the 'send notifications' option is disabled!) then immediately go back in to resolve the incident similar to the earlier mentioned answer. 

The benefit of creating the incident, and then resolving it, is that you can edit the time it was reported, as well as the time of the resolution update. That way you can have it spanning however long you'd like. 

I did test too, probably the way of close the incident is tagging it as resolved

But the event's date/time cannot be changed , so when you send the update via api probably this will be considered the resolution date/time.

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