Changing DKIM selector for DKIM1 record - statuspage

[Aviram Radai]

Hi,

I am trying to configure DKIM on statuspage.

I am already using m1._domainkey on my DNS.

Is there a way to choose the selector and use something other than m1?

In the documentation it is stated that if I only config dkim2 i should be able to setup from address. In reality I can not .

Any idea?

Thanks,

Aviram

[Matthijs van Leeuwen · Accepted solution]

Hi Aviram,

This is something that happens when the domain for your custom from address is already used with one of the email service providers used by Statuspage.

The easiest resolution for this would be to add a subdomain to your custom from address. For example using noreply@notifications.statuspage.io or noreply@status.statuspage.io would generate a different DKIM#1 hostname and allow you to set and validate your DNS records.

If you prefer to use your current custom from address and do not want to configure DKIM#1 send a note to hi@statuspage.io and we will be happy to set your account to only use the DKIM#2 provider to send your notification emails.

Kind regards,

Matthijs

[Aviram Radai]

One of you guys changed the DKIM1 to mailto._domainkey and it works fine now.

Thanks