It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Changing DKIM selector for DKIM1 record - statuspage

Hi,

 

I am trying to configure DKIM on statuspage.

I am already using m1._domainkey on my DNS.

Is there a way to choose the selector and use something other than m1?

 

In the documentation it is stated that if I only config dkim2 i should be able to setup from address. In reality I can not .

 

Any idea?

 

Thanks,

Aviram

 

1 answer

1 accepted

0 votes
Answer accepted

Hi Aviram,

 

This is something that happens when the domain for your custom from address is already used with one of the email service providers used by Statuspage.

 

The easiest resolution for this would be to add a subdomain to your custom from address. For example using noreply@notifications.statuspage.io or noreply@status.statuspage.io would generate a different DKIM#1 hostname and allow you to set and validate your DNS records.

 

If you prefer to use your current custom from address and do not want to configure DKIM#1 send a note to hi@statuspage.io and we will be happy to set your account to only use the DKIM#2 provider to send your notification emails.

Kind regards,

Matthijs

One of you guys changed the DKIM1 to mailto._domainkey and it works fine now.

Thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

Try our new Incident Communication Template Generator

Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...

633 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you