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Cascade active incidents.

Andrew Ketchum
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August 24, 2023

I know it's possible to change the history, but is it possible to cascade active open incidents? In some cases, when there are long-running issues, the end users have to scroll through however many updates per active incident to see the incident they are looking for. 

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John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2023

Hi @Andrew Ketchum ,

While we don't have any built-in way to do that, if you are on the business plan you should be able to achieve that using custom Javascript/CSS by targeting the 'updates' CSS class which contains the incident's individual updates. Here are some samples of JS customizations for your reference:

If you are on the startup plan, you might also be able to do it with only CSS, depending on exactly what you are looking for.

I would suggest having your web developer(s) review. 

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