Cascade active incidents.

Andrew Ketchum
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2023

I know it's possible to change the history, but is it possible to cascade active open incidents? In some cases, when there are long-running issues, the end users have to scroll through however many updates per active incident to see the incident they are looking for. 

1 answer

1 accepted

0 votes
Answer accepted
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2023

Hi @Andrew Ketchum ,

While we don't have any built-in way to do that, if you are on the business plan you should be able to achieve that using custom Javascript/CSS by targeting the 'updates' CSS class which contains the incident's individual updates. Here are some samples of JS customizations for your reference:

https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/

If you are on the startup plan, you might also be able to do it with only CSS, depending on exactly what you are looking for.

I would suggest having your web developer(s) review. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events