👋 Hey folks! At Symantec, we have 13 Statuspages for our various cloud products (yeah, a lot of pages but it's worked incredibly well). I've recently been discussing with the team on how we should effectively manage cancelled maintenance, after several customers reported that the posts were unclear.
So, I'm intrigued in how companies who use Statuspage would manage cancelled maintenances, and whether there should be some functionality to enable us to do this.
Here are a couple of thoughts:
Are there other ways? Would the best way be for Atlassian to add this functionality?
Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...
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