Unable to login from the source tree from atlassian account using the button

[e2xinfotech]

While clicking the use an existing account on source tree application shows this

Log in with Atlassian account

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://common-admin-cdn.atlassian.com/atlassian-id/front-end/2.4.18

[Ana Retamal]

Hi! This is usually caused by an old version of the browser. Sourcetree relies on Internet Explorer for authentication, can you make sure it's updated to the latest version?

Apart from that, IE needs to be configured at a minimum as follows:

- Cog/Internet options/Security settings need to be enabled

- Misc/Access data sources across domains

- Misc/Allow META-REFRESH

- Scripting/Active Scripting

- The browser mode set to 10

- The document mode set to 10

These can be set using the F12 developer tools.

Those are the settings that matter. It should also be able to set them indirectly by:

- making sure https://id.atlassian.com is NOT set to be rendered in Compatibility Mode

- Set Cog/Internet options/Security to Medium-High

Let us know if this helped you!

Kind regards,

Ana