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Unable to install SourceTree on Windows 7

Carlos Cusi May 28, 2020

I have an updated Windows 7 box with IE 11 with .NET framework version 4.8 installed.

I have changed the settings on IE to allow "Access data sources across domains".

I have download the latest SourceTree from https://www.sourcetreeapp.com/ version 3.3.8

When I start the installation everything seems to go alright until it asks for an Atlassian Bitbucket Account. I select the Bitbucket one and then a IE window opens and asks to "Confirm access to your account" , I grant the access, and a message says "Authentication Successful" but nothing else happens. If I go back to the installator it is still waiting to choose between Bitbucket Server or Bitbucket. If I click again on Bitbucket nothing happens.

I've read in the community forum where the log is and this is its content (I know it is in Spanish but I'm sure there is enough information to sort this out):

2020-05-28T12:33:25: LogHost: Initializing to normal mode
2020-05-28T12:33:26: LogHost: Failed to handle Squirrel events: System.MissingMethodException: Método no encontrado: 'Void Splat.IFullLogger.Info(System.String, !!0, !!1)'.
en Squirrel.UpdateManager.ApplyReleasesImpl.CreateShortcutsForExecutable(String exeName, ShortcutLocation locations, Boolean updateOnly, String programArguments, String icon)
en Squirrel.EasyModeMixin.CreateShortcutForThisExe(IUpdateManager This)
en Sourcetree.Installer.Squirrel.SquirrelApplicationUpdater.<>c__DisplayClass13_0.<EnsureSquirrelExecutionStubIsCopied>b__0(Version v)
en Squirrel.SquirrelAwareApp.HandleEvents(Action`1 onInitialInstall, Action`1 onAppUpdate, Action`1 onAppObsoleted, Action`1 onAppUninstall, Action onFirstRun, String[] arguments) - System.MissingMethodException: Método no encontrado: 'Void Splat.IFullLogger.Info(System.String, !!0, !!1)'.
en Squirrel.UpdateManager.ApplyReleasesImpl.CreateShortcutsForExecutable(String exeName, ShortcutLocation locations, Boolean updateOnly, String programArguments, String icon)
en Squirrel.EasyModeMixin.CreateShortcutForThisExe(IUpdateManager This)
en Sourcetree.Installer.Squirrel.SquirrelApplicationUpdater.<>c__DisplayClass13_0.<EnsureSquirrelExecutionStubIsCopied>b__0(Version v)
en Squirrel.SquirrelAwareApp.HandleEvents(Action`1 onInitialInstall, Action`1 onAppUpdate, Action`1 onAppObsoleted, Action`1 onAppUninstall, Action onFirstRun, String[] arguments)
ERROR [2020-05-28 12:33:28,551] [1] [SourceTree.Analytics.Submission.Gas.GasAnalyticsSubmissionService] [Log] - Hi There!
ERROR [2020-05-28 12:33:30,288] [12] [Sourcetree.Analytics.Emau.EMauSubmissionService] [Log] - POST MAU submission FAILED
System.IO.FileLoadException: No se puede cargar el archivo o ensamblado 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null' ni una de sus dependencias. La definición del manifiesto del ensamblado no coincide con la referencia al ensamblado. (Excepción de HRESULT: 0x80131040)
Nombre de archivo: 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null'
en Atlassian.AnalyticsService.Client.Converters.IanaTimezoneConverter.WriteJson(JsonWriter writer, Object value, JsonSerializer serializer)
en Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeConvertable(JsonWriter writer, JsonConverter converter, Object value, JsonContract contract, JsonContainerContract collectionContract, JsonProperty containerProperty)
en Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
en Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
en Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.Serialize(JsonWriter jsonWriter, Object value, Type objectType)
en Newtonsoft.Json.JsonSerializer.SerializeInternal(JsonWriter jsonWriter, Object value, Type objectType)
en Newtonsoft.Json.JsonConvert.SerializeObjectInternal(Object value, Type type, JsonSerializer jsonSerializer)
en Sourcetree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__61.MoveNext()

AVS: El registro del enlace de ensamblado está desactivado.
Para habilitar el registro de errores del enlace de ensamblado, establezca el valor de Registro [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) como 1.
Nota: existe una disminución del rendimiento asociada registro de errores del enlace de ensamblado.
Para desactivar esta característica, elimine el valor de Registro [HKLM\Software\Microsoft\Fusion!EnableLog].

ERROR [2020-05-28 12:33:30,634] [1] [SourceTree.UI.OnboardingManager] [Log] - Unable to submit Finished Registration Analytics
System.AggregateException: Se han producido uno o varios errores. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
en System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
en System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- Fin del seguimiento de la pila de la excepción interna ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()
--- Fin del seguimiento de la pila de la excepción interna ---
en System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
en SourceTree.Mau.Submission.Gas.GasMauSubmissionService.Submit(GasEvent userActivityEvent)
en SourceTree.Mau.Submission.Gas.GasMauSubmissionService.ForceSubmission()
en SourceTree.Analytics.AnalyticsDataManager.ForceSubmission()
en SourceTree.UI.OnboardingManager.SubmitStartedRegistrationAnalytics()
---> (Nº de excepción interna 0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
en System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
en System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- Fin del seguimiento de la pila de la excepción interna ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()<---

ERROR [2020-05-28 12:33:51,020] [12] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Failed to check for updates
System.Exception: Failed to check for updates ---> System.MissingMethodException: Método no encontrado: 'Void Splat.IFullLogger.Info(System.String, !!0)'.
en Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
en System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
en Squirrel.UpdateManager.CheckForUpdateImpl.CheckForUpdate(String localReleaseFile, String updateUrlOrPath, Boolean ignoreDeltaUpdates, Action`1 progress, IFileDownloader urlDownloader)
en Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__19.MoveNext()
--- Fin del seguimiento de la pila de la excepción interna ---
en Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__19.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__20.MoveNext()
ERROR [2020-05-28 12:36:42,924] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to get secret

3 answers

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Carlos Cusi June 1, 2020

Any chance I can get your installer?

renanl23
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June 1, 2020
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Carlos Cusi June 1, 2020

I found it, I install it and it works. Why newer versions doesn't works. What I have to do to update to the latest version?

0 votes
renanl23
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June 1, 2020

For some reason, just work here in Windows 7 version 3.0.17

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