Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to complete the registration process

Hi

I am trying to install Sourcetree and am having problems with the registration step, I select Bitbucket and then use my gmail account to sign in, the authentication is performed then it gets redirected to 

http://localhost:34106/?state=authenticated&code=5uvS5gYe9R7hSAuvT5

At this point I get a page can't be displayed message and am unable to proceed further

Am adding the log message below

ERROR [2019-12-30 15:16:41,656] [1] [SourceTree.UI.OnboardingManager] [Log] - Unable to submit Finished Registration Analytics
System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at System.Threading.Tasks.Task`1.get_Result()
at SourceTree.Mau.Submission.Gas.GasMauSubmissionService.Submit(GasEvent userActivityEvent)
at SourceTree.Mau.Submission.Gas.GasMauSubmissionService.ForceSubmission()
at SourceTree.Analytics.AnalyticsDataManager.ForceSubmission()
at SourceTree.UI.OnboardingManager.SubmitStartedRegistrationAnalytics()
---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()<---

ERROR [2019-12-30 15:17:30,076] [35] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Failed to check for updates
System.Exception: Failed to check for updates ---> System.MissingMethodException: Method not found: 'Void Splat.IFullLogger.Info(System.String, !!0)'.
at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
at Squirrel.UpdateManager.CheckForUpdateImpl.CheckForUpdate(String localReleaseFile, String updateUrlOrPath, Boolean ignoreDeltaUpdates, Action`1 progress, IFileDownloader urlDownloader)
at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__19.MoveNext()
--- End of inner exception stack trace ---
at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__20.MoveNext()
ERROR [2019-12-30 15:20:09,111] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failure awating incoming request.
ERROR [2019-12-30 15:20:09,940] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to receive callback from OAuth service provider
ERROR [2019-12-30 15:20:09,941] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to get user secret
ERROR [2019-12-30 15:20:09,942] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to get secret

 

Thanks 

Deepa

2 answers

0 votes
Manju Atlassian Team Jan 08, 2020

Hi, 

Have you tried uninstalling the version, installing the latest version from https://sourcetreeapp.com? If not, please give it a try and do get back here if it doesn't work. 

Thanks!

Hi, 

I updated to the latest version from the app itself without uninstalling the older version..

Thanks

Hi,
Same error for me on Sourcetree 3.3.8 

login successful but it just stop at the Registration step:

SourceTree.UI.OnboardingManager] [Log] - Unable to submit Finished Registration Analytics
System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.

Hi

I tried one of the older versions (3.1.2). and that installed successfully... From that, I then updated to 3.3.8...

It's worth giving that a shot... 

Regards 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,280 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you