Teammember can't clone repositories

[Steven Kouwenhoven]

Hi,

Thank you for taking the time to read this.

One of my teammembers has problems with using Sourcetree.

I've installed and uninstalled multiple times, googled for obvious solutions, but none have worked.

His Windows account has full acces rights to install and used folders, his antlassian / bitbucket account has full rights over the repository we are trying to clone. 

We have used windows and revo to uninstall the sourcetree application, we have updated git and mercurial through the sourcetree interface, we have emptied the appdata folders, we have tried using SSL instead of HTTPs, but everytime we try to -> Checkout through sourcetree on Bitbucket/repo/branche it comes back as 'invalid source url / path'.

Even when using my account (which works on my pc with sourcetree) it shows the same error, so I suspect it's something to do with the installation. (newest and older versions tried, none worked).

When installing an error occurs when installing the mercurial part. Not allowed something something link, but then it finishes and says it's complete. Updating through the sourcetree interface shows success. So maybe?

We've tried almost anything the big google has to offer and are down to asking a solution here. Please let us know what we can do to make it work on his pc.