When i install Sourcetree on windows 10, the installer starts then just goes away. I have monitored this through process monitor and the program just goes away after 10 seconds of launching. However, there are files that are being placed in C:/user/username/appdata/local/Atlassian and also C:/user/username/appdata/local/Sourcetree. the event viewer apon failed install says:
Faulting application name: SourceTree.exe, version: 3.2.6.3544, time stamp: 0x5d56ef8a
Faulting module name: KERNELBASE.dll, version: 10.0.17763.802, time stamp: 0x86aa4cf5
Exception code: 0xe0434352
Fault offset: 0x0000000000039129
Faulting process id: 0x25ec
Faulting application start time: 0x01d59f067876acd1
Faulting application path: C:\Users\Bryan.Webster\AppData\Local\SourceTree\app-3.2.6\SourceTree.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 9c59f12c-6376-46d9-afee-f7cb44f957b2
Faulting package full name:
Faulting package-relative application ID:
I have attempted the following troubleshooting guides from other people in the community:
-Uninstalled and reinstalled .Net 4.7
-Ran the microsoft .net fix tool
-Ran the windows internal windows application install troubleshooter.
-Ran the manual program installer application tool from microsoft website (could not find that sourcetree was installed).
-Uninstalled sourcetree and deleted appdata folders listed above.
-reinstalled multiple versions of sourcetree back to 2.2.1
-all the sourcetree log files are empty with no data in them.
-ran the following:
Have you tried navigating to the config file location (C:\Users\{USERNAME}\AppData\Local\Atlassian\SourceTree.exe_{RANDOM_GUID}\2.3.1.0\user.config) and then including the following line
<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">
<value>True</value>
</setting>
- ran Msconfig, stopped all non microsoft services on boot. also stopped all programs from booting within task manager.
-ran the microsoft cleanup tool to clean up registry files.
any additional help would be appreciated.
