Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Sourcetree has invalid credentials but cannot clear / reset them. How do I fix?


I have cleared all of the cached windows credentials.

I have cleared the source tree credentials.

I have cleared the git credentials.

It continually sends invalid credentials to bitbucket server and locks my account.  I cant work.

HTTPS connection.

It never prompts me for user/password.

This question was asked earlier but never truly answered.

1 answer

1 accepted

Found this undocumented answer, it is sort of back-end hack.

Apparently Sourcetree in some fleet of over-site, stores the password in a file that only gets changed or reset when deleting the file. Even after removing all credentials within the Sourcetree interface.

No option to change the password, you must delete the file.

This is rather annoying for any security conscious person/organization that changes their password on a regular bases.


The only thing that worked for me was navigating to C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree and removing the passwd file.

Once this file is removed, restart SourceTree and execute a fetch or something else that requires access to the repo in question. SourceTree will then prompt you for your password, rewriting the cached credentials.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events