Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,634
Community Members
 
Community Events
176
Community Groups

Sourcetree cannot get through registration

I have the same problem as this post 

Souretree registration problem ...

Using windows server 2012

Updated chrome

and a fresh install of sourcetree stuck on the Registration with browser authentication success but next button disabled.

and I am getting this error message from sourcetree.log

Thanks for help.

 

 

ERROR [2019-03-23 06:19:28,966] [1] [SourceTree.UI.OnboardingManager] [Log] - Unable to submit Finished Registration Analytics
System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Refit.RequestBuilderImplementation.<>c__DisplayClass11_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at SourceTree.Mau.Submission.Gas.GasMauSubmissionService.Submit(GasEvent userActivityEvent)
at SourceTree.Mau.Submission.Gas.GasMauSubmissionService.ForceSubmission()
at SourceTree.Analytics.AnalyticsDataManager.ForceSubmission()
at SourceTree.UI.OnboardingManager.SubmitStartedRegistrationAnalytics()
---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.<FinishSendAsyncUnbuffered>d__59.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Refit.RequestBuilderImplementation.<>c__DisplayClass11_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext()<---

ERROR [2019-03-23 06:19:42,689] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to get secret

1 answer

0 votes
minnsey Atlassian Team Mar 25, 2019

Hi

If you already have a Bitbucket account could you try using Git, and the Git Credential Manager for Windows that bundles with it, to try and clone a private repo?

This should prompt you for credentials, does this then work?

From the error it looks like something is closing the connection, I wonder if the SSL/TLS configuration is failing, if that is the case then I might expect a clone of a private repo to fail too.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events