I have been using SourceTree with no problems for about a month, the a few days ago I tried to open t and it failed. I have tried un-installing and re-installing but nothing changes. I have read that I should check the sourcetree.log for any loading errors, but I cannot seem to locate the file in the SourceTree folder. Any help would be very much appreciated.
I've also been struggling with this. In my log, the first line show this:
Stack trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
Really need to get things up and running again, and it seems like others are struggling as well. I'll open a ticket as well, but if there's a standard solution, I'd love to learn about it.
sourcetree.log file is located under the folder below on Windows:
See this document in case you need additional help on finding the file.
Check the logged entries for leads to the problem. If you end up not being able to find a solution, I recommend you post relevant messages on logs here or raise a ticket under support.atlassian.com.
Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs