Refreshing Remote Repositories Failed

An error occurred while trying to refresh remote repositories for your account (...). You can view the server's response below.

 

Error Contents

Could not authorize request with the available token. Please re-authenticate.

 

 

1 answer

Hi! What SourceTree version are you using? There was an issue recently where some users were getting that error message, it was reported at SRCTREE-4595 and SRCTREE-4708. It's been fixed in the latest SourceTree version.

If you're still having problems, can you let me know:

  • SourceTree version
  • Operating system 
  • Do you have a Github account added to SourceTree?

Cheers,

Ana

Hi, i just downloaded the last version 2.6.3a and this error message appears. I have a github account added to Sourcetree.

I am using a OS X El Capitan 10.11.6.

I've solved this problem.
Do not use the same account name

我已经解决了这个问题
不要使用相同的账户名称

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

274 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot