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Not able to Install in Windows 7

nitya
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September 21, 2017

I am using source tree from long time. Now I changed the system and try to install the same veriosn SourceTreeSetup_1.8.2.3.exe. But this is taking ,me too Atlassian page then not able to move further.

Need your urgent help.

 

Thanks

Nitya

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2017

Hi Nitya, first of all I'd recommend you to install one of the latests versions as the one you're using was affected by a security incident. You can get the newest one at our website. Secondly, if you're still unable to log in, try the following:

  1. Open IE, click on the gear
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Select "Custom Level" for Internet
  5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
  6. Try logging into Sourcetree again
  7. After logging in, follow steps 1-5, but reset the setting back to the previous option.

Let us know if it worked for you! 

Regards,

Ana

Ramakant
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I'm New Here
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June 4, 2020

Thanks for you help. It worked for me.

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