I downloaded the Sourctree Mac AND Windows client and get the same error when trying to login. I am trying to use my existing atlassian credentials which gets me into Bitbucket, JIRA, Confluence, etc..
It continues to display the message that my email address or password is incorrect.
What do I need to check to make sure I can logn to this tool?
I get the following:
That sounds right. That is what is expected. I would recommend you to remove the text above and not expose your personal data on a public forum.
One last check. Please run the below command on terminal and let me know what you see
defaults read com.TorusKnot.SourceTreeNotMAS "BitbucketEnvironmentStaging"
Hi Tanisha, that could have been related to an issue we were experiencing at the beginning of this week. Can you try wiping Sourcetree preferences and see if you can log in now?
You also mentioned that you downloaded the SourceTree application for Mac and Windows, are you experiencing this issue in both of them?
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