I can not clone the warehouse!

[Lysh]

I do not know what to do. Please help me.

[Ana Retamal Ortiz]

Hi Lysh! Can you open SourceTree and go to the Git settings? There, if you're using the embedded version, switch to 'System Git' and then switch back to 'Embedded Git', this seemed to fix the template warning for some users. You can find their responses at About Git path for SourceTree.

If you're still having trouble cloning the repo, please provide the follwoing information:

• Which version of SourceTree and OS are you using? 
• Are you getting the same error if you clone the repo via the command line?
• Is this happening with a specific repo or with all of them?

Best regards,

Ana

[Lysh]

I am sorry to reply to you so late, I am using the "system Git". When I switch back to "embedded Git", the same will happen.

My sourceTree version is 2.1.2.5, my operating system is Windows10.

[Ana Retamal Ortiz]

Hi Lysh, 

Can you send us the SourceTree log? You can find it at C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log

Please provide answer to the following too: 

• Are you getting the same error if you clone the repo via the command line?
• Are you cloning via SSH or HTTPS?
• Is this happening with a specific repo or with all of them?

Cheers,

Ana

[Lysh]

Well, when I put SourceTree into a low version, the clone was successful

[Ana Retamal Ortiz]

Hi Lysh, I'm glad you got it to work :) Were you able to upgrade and keep it working?

Best regards,

Ana