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GitLab EE authentication failure with SourceTree 3.3.4 (Windows)

mdnorton November 6, 2019

Using Sourcetree version 3.3.4 I am having massive issues with getting the client to authenticate with GitLab EE.  Another client (GitKraken) works fine with the PAT, and I can log in over browser to GitLab EE.  I am reasonably certain since I can use another client and PAT authentication, that the trouble is Sourcetree.

Methodology:

I have generated the PAT with api, read_user.  I create the account on Sourcetree under Tools >> Options >> Authentication >> Add.

Fields selected are "GitLab EE", the site URL, protocol HTTPS.  Credentials cannot be changed from PAT.  Hitting "Refresh Personal Access Token" and logging in with the GitLab account name and the PAT as password produces "Authentication failed." in the dialog box.

We had this working back in January but something has happened and this is an absolute showstopper as I have developers who are trying to get going with Git and GitLab (company's chosen repository software) and I cannot get them authenticated.

This is critical and I hope there is a debug method.  I have not been able to find a console or any other debug method to get a more detailed error than Authentication failed and the stated way of accomplishing this is not working.

Please advise.

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