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Failed SourceTree installation on Windows 7

zgu
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March 27, 2013

I got an error while trying to install SourceTree on a 64-bit Windows 7 machine: "Application cannot be started. Contact the application vendor." .NET framework 4.5 is already installed. I've also tried using the offline installer as suggested here https://answers.atlassian.com/questions/149591/is-there-an-offline-installer-for-windows-version-of-sourcetree but got the same error below. Thanks!

--------------------

PLATFORM VERSION INFO

Windows: 6.1.7601.65536 (Win32NT)

Common Language Runtime: 4.0.30319.18034

System.Deployment.dll: 4.0.30319.17929 built by: FX45RTMREL

clr.dll: 4.0.30319.18034 built by: FX45RTMGDR

dfdll.dll: 4.0.30319.17929 built by: FX45RTMREL

dfshim.dll: 4.0.41209.0 (Main.041209-0000)

SOURCES

Deployment url: file:///C:/Users/zgu/AppData/Local/Temp/Temp1_SourceTree_ManualInstall_0.9.0.4.zip/SourceTree.application

Deployment Provider url: http://downloads.atlassian.com/software/sourcetree/windows/SourceTree.application

Server: Apache/2.2.3 (Red Hat)

Application url: http://downloads.atlassian.com/software/sourcetree/windows/Application%20Files/SourceTree_0_9_0_5/SourceTree.exe.manifest

Server: Apache/2.2.3 (Red Hat)

IDENTITIES

Deployment Identity: SourceTree.application, Version=0.9.0.5, Culture=neutral, PublicKeyToken=81acde56111400aa, processorArchitecture=msil

APPLICATION SUMMARY

* Installable application.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of C:\Users\zgu\AppData\Local\Temp\Temp1_SourceTree_ManualInstall_0.9.0.4.zip\SourceTree.application resulted in exception. Following failure messages were detected:

+ Specified cast is not valid.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

* [3/28/2013 8:30:27 AM] : Activation of C:\Users\zgu\AppData\Local\Temp\Temp1_SourceTree_ManualInstall_0.9.0.4.zip\SourceTree.application has started.

* [3/28/2013 8:30:27 AM] : Processing of deployment manifest has successfully completed.

* [3/28/2013 8:30:27 AM] : Installation of the application has started.

ERROR DETAILS

Following errors were detected during this operation.

* [3/28/2013 8:30:28 AM] System.InvalidCastException

- Specified cast is not valid.

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.DownloadManager.VerifyRequestedPrivilegesSupport(String requestedExecutionLevel)

at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)

at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)

at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)

at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

1 answer

0 votes
Todd February 18, 2014

Did you try extracting the zip file instead of running it while compressed? IE: right click zip file and click "Extract all..."?

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