Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,143
Community Members
 
Community Events
168
Community Groups

Credentials helper error still appearing in 3.3.9

Edited

I got this error message in sourcetree 3.3.8. I followed another person's solution by removing files in c:\users\<profile name>\atlassian & c:\users\<profile name>\sourcetree and it worked. But in 3.3.9, the same pop up message appears. I wish to ask if there's a different solution. I'm pasting the screenshot in case someone thinks there's a different solution.

 

sourcetree 3.3.9.JPG

1 answer

From Powershell, navigate to

%localappdata%\Atlassian\SourceTree\git_local\mingw32\bin\

#run

./git.exe config --edit --system

#opens config in VI editor

#update [credential] helper

[credential]
helper = manager

Esc

:wq

 

powershell_mFOqHMHJEC.jpgpowershell_MX6nx0h1yE.jpg

Thank you but is your solution from the support team or you discovered this on your own? Where is this config file located? Can I edit it using notepad?

I have another bigger problem. See this link. https://community.atlassian.com/t5/Sourcetree-questions/Persistent-github-and-credentials-popup-after-multiple-uninstall/qaq-p/1538633#M37579

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

79,101 views 135 29
Read article

Atlassian Community Events