when new confluence user sign up and logged in, is said not permitted

When new user in my company sign up for a new confluence accout and when they logged in, it said "not permittent" at the top of the screen. I know they have the right password, because it shows their name at the top of the page. This happen to 2 of my newest user. And I verified that I have enough license.

What is the solution?

4 answers

This widget could not be displayed.

Stanley, could you please share with us how ecatly you solved the problem? I'm having the same issue.

Thanks,

Serena

This widget could not be displayed.
What about global permissions. Are the new users in the correct group that is permitted?

Assuming it's the dashboard, the not-permitted here means that the users do not have the right to use Confluence. The login process lets them authenticate, but if they don't have "use confluence", then their login knowa that they won't be permitted to do anything

This widget could not be displayed.

I figured it out. The global setting and permission setting seems to changed after the confluence software upgrade. with your help and some reading I've got it figured out now.

However, I do have a second question. Is there a way to assign the space permission to all spaces? Instead of going to every single space and grant the permission. I do have a lot of spaces on my wiki.

This widget could not be displayed.
What about opening a new topic? Feel free to accept the answer if it was helpful and open up a new request to reach more possible helpers by showing the related info in the questions summary ;)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 48m ago in Canada

Topic Tuesday - August 21

Hello and happy Topic Tuesday! We would love to continue to find out more about you. Here’s the question: What is one way Atlassian products have shifted the way your team works? Looking forw...

10 views 2 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you