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Sum Up Calculate button is not showing

Eric Dietiker
Eric Dietiker April 19, 2016

Hi - We have installed Sum Up in our JIRA 7 server instance, and configured it with three fields. One is a scripted field (IncidentDuration), and the other two are Time Spent and sum of Time Spent, all summarize fields.

No users or groups are configured for denial.

The SumUp gadget seems to be working on the dashboard, and is summarizing the IncidentDuration scripted field.

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Daniel John
Daniel John
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April 19, 2016

Hello Eric,

 

it's great to here that the gadgets are working wink

 

Is the SumUp Calculate button missing in the list view of the issue navigator?

Can you just give us more details and a screenshot if possible? This would be great to understand where the problem is.

 

Kind regards,

Daniel John

 

PS: Feel free to contact me d.john (at) decadis (dot) de

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Eric Dietiker
Eric Dietiker April 20, 2016

The trick was to go to List View rather than Detail View - thanks!

 

Eric.

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