Sum Up Calculate button is not showing

Hi - We have installed Sum Up in our JIRA 7 server instance, and configured it with three fields. One is a scripted field (IncidentDuration), and the other two are Time Spent and sum of Time Spent, all summarize fields.

No users or groups are configured for denial.

The SumUp gadget seems to be working on the dashboard, and is summarizing the IncidentDuration scripted field.

1 answer

1 accepted

Hello Eric,


it's great to here that the gadgets are working wink


Is the SumUp Calculate button missing in the list view of the issue navigator?

Can you just give us more details and a screenshot if possible? This would be great to understand where the problem is.


Kind regards,

Daniel John


PS: Feel free to contact me d.john (at) decadis (dot) de

The trick was to go to List View rather than Detail View - thanks!



Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

285 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot