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SSO jira and Azure AD - verification domain

Spinnicchia Andrea
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March 3, 2025

Hi,

 

I'm researching about the SSO in Jira with Azure Entra. 

I'm the Admin of my Jira, I subscribed for the free trial period of Atlassian Guard and Azure.

I followed the procedure as described in these two articles:

 

In Jira, I ended up with a policy that I cannot modify because I have not yet verified the domain. Should I verify the Azure domain? 

 

My company is managing all the users in Azure and would like to implement SSO in Jira.

2 answers

1 vote
Aaron Geister_Sentify
Community Leader
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March 3, 2025

@Spinnicchia Andrea 

Welcome to the community. As Atlassian Team member has stated the domain verification is nessasary to authorize the SSO policy and SCIM. 
Another crucial step is claiming your domain users in the domain verification process. You can claim all users or you can claim specific users. 

If you do not claim the users or verify the domain you will not be able to use SSO or SCIM processes. 

When verifying the domain and claiming users remember there are a few different ways to do this. 
1. TXT records in your domain records
2 Using Entra ID/ Azure sign in claim.  


Link: https://www.bing.com/ck/a?!&&p=fb02f5dc0ad0194408ea0c311151f7df518a33b5de71beb509bbe56ec80ee0faJmltdHM9MTc0MDk2MDAwMA&ptn=3&ver=2&hsh=4&fclid=3e9c4465-900d-698c-3b09-51519115689e&psq=Atlassian+domain+verification&u=a1aHR0cHM6Ly9zdXBwb3J0LmF0bGFzc2lhbi5jb20vdXNlci1tYW5hZ2VtZW50L2RvY3MvdmVyaWZ5LWEtZG9tYWluLXRvLW1hbmFnZS1hY2NvdW50cy8&ntb=1

Hope this helps

1 vote
Hector Menchaca
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2025

Hello @Spinnicchia Andrea ,

Verifying a domain is one of the integrals parts of SAML SSO - so in this case you need to verify the domain in order to configure it.

You can find more information here:

Thanks!

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