No mail from Answers since yesterday?

I normally get quite a lot of notifications from AAC but I haven't had any since yesterday afternoon, despite quite a few new questions with tags I follow. Is this just me?

7 answers

1 accepted

2 votes
Joseph Clark Atlassian Team Mar 06, 2015

Sorry for this happening.  For some reason the Confluence mail queue was not being flushed.  As we started investigating, the Confluence server went into a GC panic and we were forced to restart the system to resume service.  This had the unfortunate side-effect of clearing out all the pending notifications.

We'll be following up further investigation into the root cause and also chasing up better alerting so that we can identify when the mail queue is clogged up faster.


The way JIRA and confluence do outgoing email is not very reliable. I wonder if Andy's new outgoing mail add-on preserves outgoing mail over restarts?

Yeah... this wouldn't matter so much of I could do a search on all new or updated questions with tags I follow since wednesday, but afaik I can't.

Let me check this internally and see if I can find something smile.

Thanks and Regards,
David|Confluence Support Engineer

Raised a internal case so our infra structure team can narrow this down, will update you guys once I get a notification.

I'm investigating right now. This comment is intended to trigger a test to see if the problem still exists.

Deividi, Thank you for bringing this to our attention. Let me know if you see any further issues.

0 vote

Nope, me too - I've had a couple of Atlassian updates, but nothing from Answers.

0 vote

Take the day off guys!

Confirmed, no mails since Wednesday afternoon.

Hey Jamie, can you please mark this as answered so we can close this topic as the notificatios are working :)?

0 vote


Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

281 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot