Hipchat - Unable to change server Edited

When installing a HipChat server I made a mistake in the naming of the server.

In the Linux installation I managed to find the "~.config/Atlassian/HipChat.ini" file - removing this makes the app ask again when connecting.

On Windows I failed to find any file or entry in the registry? How do I force the App to ask for server name?


2 answers

1 accepted

0 votes
Accepted answer
David Maye Atlassian Team Sep 16, 2016

Hi Per,

I'm confused, why can't you just log out of the client? That'll present the splash screen where you can enter in the HipChat Server. Or is there another issue you're trying to circumvent?

For reference, the HipChat.ini for HipChat Windows app (tested with 4.27) should be at /Users/%username%/AppData/Roaming/Atlassian

HipChat Server Support Engineer | Atlassian

The (X) does not close the Application - need to terminate process - otherwise:

The Splash screen i get is "Couldn't load HipChat" + "Try Again"

David Maye Atlassian Team Sep 19, 2016

Hi Per,

In the Windows systray you should see the HipChat icon. If you right click on it, a menu will popup where you can choose to log out of the client. Once you log out, you should be presented with the splash screen to select HipChat Cloud or HipChat Server. Select HipChat Server and you then can enter in the correct HipChat Server FQDN.

HipChat Server Support Engineer | Atlassian

Unable to "Unaccept" the answer!- This in it self is a bug!

Back in the same situation as before -  the application is trying to connect to a server that was removed months ago.

No way of changing server - just trying to "neeeds internet" + connecting to server 10-9-8-7.

Now I can't even find the ini file.

The logout does nothing

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in United States

Administrators Cleanup

Good morning, After a long weekend cleaning up, I am still in the cleanup mode 😊. I am curious to know: When do you feel the urgency to cleanup your Atlassian Tools? How many times do y...

21 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you