Gliffy plugin issue

David Arlow May 28, 2012

Plugin version 4.2.4

Confluence version 3.5.2

I've tried to install the trial version of the Gliffy plugin.

Clicking on the Install button, apparently the plugin installed without issue.

However, viewing the Gliffy plugin configuration page the following message is displayed: The new license failed to install. Please check to make sure you entered the values exactly.

I have checked all such values and cannot find issue with any. The radio button is selected for Free Trial.

Is there anything obvious here which would suggest where I am going wrong?

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Keith Rockhold
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May 28, 2012

Hi David,

Please contact support@gliffy.com and they will send you a free trial license key.


Keith Rockhold
Support Engineer
keith@gliffy.com

Gliffy Inc.
PO Box 7775 #35255
San Francisco, CA, 94120-7775

877-2-Gliffy (877-245-4339)

David Arlow May 28, 2012

Thanks Keith.

Email sent to support.

David

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