I have a new custom field named QA Resource. It is a Group Single User Select List field.
In my workflow at a particular transition I added a validation to make it a required field.
The validation is ignored.
On reflection, I saw no reason why the field needed to be a "Group Single User Select List" field. I changed it to a simple user pick field. Now I can successfully make it required at the workflow transition step I wanted.
I'll leave it to others to figure out why I could not do this with a Group Single User Select List field.
Make sure this custom field is on the applicable screen and assigned to that issue type. Go to the Fields configuration and assure on the right hand side the specific issue types you want this field to use are selected. I'm pretty sure that's your problem.
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