OpsGenie to Webex Integration

[Shivaprasad]

Team - I won't see any documentation for integrating the OpsGenie APIs with Cisco Webex. Can we get any reference links/ documentation for guiding us.

[sathiyanarayanan]

am also looking for the same not getting any

[Talar Pavlovic]

Hi there Sathiyanarayanan, 

Talar here from the Opsgenie support team - happy to provide some guidance! 

As Opsgenie does not have an out-of-the-box integration with Cisco Webex, there is no official documentation on how to integrate the systems. 

You will need to build a custom solution to integrate the two systems. 

Here are some resources on the Opsgenie side which may be helpful to you: 

1. Opsgenie API Documentation: https://docs.opsgenie.com/docs/alert-api 
2. Opsgenies outgoing Webhook integration: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-webhook/
3. Opsgenie Edge Connector (usually used to integrate with systems that aren't accessible to the public internet, but may also help in this instance depending on how you to choose to build you custom solution): https://support.atlassian.com/opsgenie/docs/learn-about-opsgenie-edge-connector/

Hope this helps!

All the best,
Talar 

[Egor]

Hey Shivaprasad,

Thanks for reaching out to Atlassian Community! 

May I ask you please to elaborate a bit more about your situation and what are you trying to integrate? The idea is that at the moment there's no documentation on our side on how to integrate Opsgenie API with Cisco Webex. 

Having more info would help here. 

I'm looking forward to hearing back from you. 

Best Regards,
Egor