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OpsGenie Generic API for 3rd party SW then push to JIRA

Good Morning.  My company has used API integration to create OpsGenie alerts from our own software/test platforms.  However, I am not able to figure out how that API can trigger a JIRA ticket creation.  Can someone please support me on how that 3rd party API call through OpsGenie can create a JIRA ticket.  I have OpsGenie and JIRA webhooks/API's already but unable to get the external API to trigger those connections.  


Thank you in advance for your support.

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John M Atlassian Team Mar 21, 2022

Hi Jmyers,

If you are using the Jira integrations in Opsgenie, there is a setting to have Jira issues created via alerts from 'other' integrations. Those integrations would include the default API integration, which you can use to send API calls to. jira_int.png

Thank you.  Have not used JIRA Cloud yet.  Been using previous JIRA integrations.  I will give it a shot.  Thank you

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