Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

OpsGenie Generic API for 3rd party SW then push to JIRA

jmyers
jmyers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 18, 2022

Good Morning.  My company has used API integration to create OpsGenie alerts from our own software/test platforms.  However, I am not able to figure out how that API can trigger a JIRA ticket creation.  Can someone please support me on how that 3rd party API call through OpsGenie can create a JIRA ticket.  I have OpsGenie and JIRA webhooks/API's already but unable to get the external API to trigger those connections.  

 

Thank you in advance for your support.

Answer
Watch
Like Be the first to like this
376 views

1 answer

1 accepted

0 votes
Answer accepted
John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2022

Hi Jmyers,

If you are using the Jira integrations in Opsgenie, there is a setting to have Jira issues created via alerts from 'other' integrations. Those integrations would include the default API integration, which you can use to send API calls to. jira_int.png

View More Comments
jmyers
jmyers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 22, 2022

Thank you.  Have not used JIRA Cloud yet.  Been using previous JIRA integrations.  I will give it a shot.  Thank you

Like • John M likes this
Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events