You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I am trying to create email templates for Incidents.
When I add an email template to an incident, it will use that one template for all incident response to stakeholders.
I would like to be able to use one template for the first notification and then a different template for each subsequent update. Has anyone done this?
This is Darryl, Opsgenie Support, happy to help.
Understand that you would like to have a different kind of email templates for pushing notifications to the stakeholders during different stages of incidents.
Unfortunately, this is not feasible in the current design, we do have an internal feature request for this subject to be analyzed and considered in the future roadmap.
Thanks for the feedback and we appreciate that helping us make Opsgenie better.