OpsGenie Conditions For Routing Rules

Hello, I am trying to set up routing rules for my team. However, whenever I try to choose from the dropdown menu I only have two choice to choose from and that is priority and tags. From what I have read and the videos I have seen there are more choices available. I am not sure how to get more choices. We are integrating with Datadog if that is any help.
2022-07-12 11_18_53-png.png

1 answer

1 accepted

0 votes
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 12, 2022

Hi @Heberto Rodriguez ,

The restriction to only being able to filter on those two options in your routing rule is a due to your current plan (either Free or Essentials): 




Standard and Enterprise plans offer all alert fields to filter on. Hope that helps.

Great thank you for the quick response. I will talk to my team regarding our plan.

Like Nick H likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events