Hello, I am trying to set up routing rules for my team. However, whenever I try to choose from the dropdown menu I only have two choice to choose from and that is priority and tags. From what I have read and the videos I have seen there are more choices available. I am not sure how to get more choices. We are integrating with Datadog if that is any help.
Hi @Heberto Rodriguez ,
The restriction to only being able to filter on those two options in your routing rule is a due to your current plan (either Free or Essentials):
Standard and Enterprise plans offer all alert fields to filter on. Hope that helps.