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OpsGenie Conditions For Routing Rules

Hello, I am trying to set up routing rules for my team. However, whenever I try to choose from the dropdown menu I only have two choice to choose from and that is priority and tags. From what I have read and the videos I have seen there are more choices available. I am not sure how to get more choices. We are integrating with Datadog if that is any help.
2022-07-12 11_18_53-png.png

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Nick H Atlassian Team Jul 12, 2022

Hi @Heberto Rodriguez ,

The restriction to only being able to filter on those two options in your routing rule is a due to your current plan (either Free or Essentials): 

https://support.atlassian.com/opsgenie/docs/configure-a-team-dashboard/#Team-routing-rules

rr1.jpg

 

Standard and Enterprise plans offer all alert fields to filter on. Hope that helps.

Great thank you for the quick response. I will talk to my team regarding our plan.

Like Nick H likes this

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