OpsGenie Conditions For Routing Rules
Hello, I am trying to set up routing rules for my team. However, whenever I try to choose from the dropdown menu I only have two choice to choose from and that is priority and tags. From what I have read and the videos I have seen there are more choices available. I am not sure how to get more choices. We are integrating with Datadog if that is any help.
1 answer
1 accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hi @Heberto Rodriguez ,
The restriction to only being able to filter on those two options in your routing rule is a due to your current plan (either Free or Essentials):
https://support.atlassian.com/opsgenie/docs/configure-a-team-dashboard/#Team-routing-rules
Standard and Enterprise plans offer all alert fields to filter on. Hope that helps.
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