Migrate the UK phone number to a different carrier

[Vladimir Breahna]

Hi there,

We are willing to migrate our UK phone number to a different carrier. Can you please let me know what the administrative steps are with Opsgenie?

Thank you!

Kind regards,

Vladimir

[Talar Pavlovic · Accepted solution]

Hi there Vladimir, 

Thanks for writing into Community, I'm Talar from the Atlassian Opsgenie support team, happy to help!

I trust this is in response to our outreach about UK regulatory changes (https://community.atlassian.com/t5/Opsgenie-articles/Upcoming-Changes-to-Opsgenie-Incoming-Call-Integrations-Assigned/ba-p/2756998)

• If you'd like to continue using your number with Opsgenie on a "Bring your own number" basis, please follow the steps on the community post above to create a Twilio Account and migrate your number(s) there
• If you no longer want to use the number with Opsgenie, but would like to maintain it for use with another service, please feel free to setup your account with the other service, then open a ticket with us (https://support.atlassian.com/contact/) and we can assist with porting your number. 

Kind regards,
Talar