How to get policy ID Edited

[Adrian Matei]

Hello all,

I'm trying to setup a MW via Rest API https://docs.opsgenie.com/docs/maintenance-api

My problem is that I have no idea were to find the Policy ID. I've tried to look in Global Policies via the web interface but the IDs are not listed.

Creating a policy using https://docs.opsgenie.com/docs/alert-and-notification-policy-api to get the ID also doesn't work. I get "code":40301,"message":"You are not authorized to use policies!" with an api key that has full access.

Thank you in advance!

Adrian

[Chris DeGidio · Accepted solution]

Hi Adrian,

I hope this answer finds you well! You can get the id's of policies via the API as well. This endpoint would be documented here: https://docs.opsgenie.com/docs/alert-and-notification-policy-api#list-alert-policies

Please let us know if you have any further questions or concerns. Thanks so much

Regards,

Chris

[Adrian Matei]

Hi Chris,

Thanks for answering.

I've tried to get the alerts and but receive this error:

"code":40301,"message":"Api key is not authorized to create global policies. Assigned team id is: [bf2e9e67-......]"

I also tried notifications and nothing is returned.

Please see attached a screenshot with the permissions.

Regards,

Adrian

[Chris DeGidio]

Hi Adrian,

Could you attempt using a Global API integration key to make the call and let me know how that goes? 

You can gather that from Settings >> Integrations list/Integrations and navigating to the default api integration. 

The API key management key has access to certain API endpoints mentioned here https://support.atlassian.com/opsgenie/docs/api-key-management/

The main purpose of usage for these API keys is configuration based API requests. They can be used for configuration requests, some Alert API requests like Get Alert, List Alerts, and Incident API requests. Only Create Alert, Acknowledge Alert, Close Alert, and Add Note to Alert API requests are blocked for these API keys.


Please let us know if you have any further questions or concerns.

[Adrian Matei]

Hi Chris,

Now I understand that I have a limited account and only admins can create an API key for global integrations. The API key that I'm using is a team integrations key.

Thanks again for you help.

Regards,

Adrian