Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get policy ID Edited

Hello all,

I'm trying to setup a MW via Rest API https://docs.opsgenie.com/docs/maintenance-api

My problem is that I have no idea were to find the Policy ID. I've tried to look in Global Policies via the web interface but the IDs are not listed.

Creating a policy using https://docs.opsgenie.com/docs/alert-and-notification-policy-api to get the ID also doesn't work. I get "code":40301,"message":"You are not authorized to use policies!" with an api key that has full access.

Thank you in advance!

Adrian

1 answer

1 accepted

0 votes
Answer accepted

Hi Adrian,

I hope this answer finds you well! You can get the id's of policies via the API as well. This endpoint would be documented here: https://docs.opsgenie.com/docs/alert-and-notification-policy-api#list-alert-policies

Please let us know if you have any further questions or concerns. Thanks so much

Regards,

Chris

Hi Chris,

Thanks for answering.

I've tried to get the alerts and but receive this error:

"code":40301,"message":"Api key is not authorized to create global policies. Assigned team id is: [bf2e9e67-......]"

I also tried notifications and nothing is returned.

Please see attached a screenshot with the permissions.Screen Shot 2021-07-13 at 14.57.51.png

Regards,

Adrian

Hi Adrian,

Could you attempt using a Global API integration key to make the call and let me know how that goes? 

You can gather that from Settings >> Integrations list/Integrations and navigating to the default api integration. 

The API key management key has access to certain API endpoints mentioned here https://support.atlassian.com/opsgenie/docs/api-key-management/

The main purpose of usage for these API keys is configuration based API requests. They can be used for configuration requests, some Alert API requests like Get Alert, List Alerts, and Incident API requests. Only Create Alert, Acknowledge Alert, Close Alert, and Add Note to Alert API requests are blocked for these API keys.


Please let us know if you have any further questions or concerns.

Hi Chris,

Now I understand that I have a limited account and only admins can create an API key for global integrations. The API key that I'm using is a team integrations key.

Thanks again for you help.

Regards,

Adrian

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

867 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you