Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to get Opsgenie service name in Jira Service Management

mailtestmonitoreo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2022

Hello community Atlassian, @Equipo Soporte 

I have made the integration between Opsgenie and Jira Service Management (JSM), the current scenario allows to capture in JSM the alarms created in Opsgenie and vice versa; Now the situation when I create an incident in Opsgenie generates an alert and this alert is the one that is captured in JSM but the affected service is not captured, is there a way to do it, please help your community.

Captura de Pantalla 2022-05-20 a la(s) 16.01.36.png

 

Captura de Pantalla 2022-05-20 a la(s) 16.02.18.png

1 answer

0 votes
mailtestmonitoreo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2022

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events