Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,646
Community Members
 
Community Events
176
Community Groups

How to don´t auto close ack alerts

Hi guys,

 

I´m integrating zabbix and Cloudwatch in Opsgenie, but i´m receiving many duplicated alerts. Is there a way to only close alerts without ack? 

1 answer

Hi FH Cloud,

You can prevent alert deduplication by setting the "alias" field which will represent all the alerts with that alias as a one single alert, which has it's count increased each time duplicate is received.

https://docs.opsgenie.com/docs/alert-deduplication

Depending on which service is triggering duplicate alerts the steps may vary, but the basic concept is to go to "Settings" in Opsgenie, then go to "Configured Integrations", select the integration which is triggering the alerts then select the "Advanced tab" (this is not available on free or essentials plans), you can add an "Create Alert rule", set the conditions to match the alerts you want to group together, then configure a custom value in the alias field. 

If you run into any difficulties, to contact our fastest support channel, please use the chat bubble located at the bottom right hand side the Opsgenie web interface, a knowledgeable support agent will respond within a few minutes.

Thanks and kind regards,

Allen

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events