You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
good morning I wonder how long an alert stays open in opsgenie if there is no action?
I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a legacy of 6 months ago.
Hi @[deleted] ,
An alert can stay open forever if there is no action taken on it. Which would explain why you had an alert open for 6 months.
Auto-close policies do not work retroactively either - meaning once configured, it wouldn't apply to alerts that were created before the policy.