good morning I wonder how long an alert stays open in opsgenie if there is no action?
I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a legacy of 6 months ago.
Hi @[deleted] ,
An alert can stay open forever if there is no action taken on it. Which would explain why you had an alert open for 6 months.
Auto-close policies do not work retroactively either - meaning once configured, it wouldn't apply to alerts that were created before the policy.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events