good morning I wonder how long an alert stays open in opsgenie if there is no action?
I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a legacy of 6 months ago.
An alert can stay open forever if there is no action taken on it. Which would explain why you had an alert open for 6 months.
Auto-close policies do not work retroactively either - meaning once configured, it wouldn't apply to alerts that were created before the policy.
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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