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Our incident team rostering is as follows:
How can I achieve this with OpsGenie?
I have managed to get a rotating roster of primary and secondary repsonders, but I'm unable to make them uncontactable outside of work hours.
Hi @Julian Scharf ,
Notifications policies can be used to suppress / delay alert notifications outside of work hours. You can configure this under the team's Policies tab, and it might look something like:
Note that notification policies are only available on the Standard and Enterprise plans. So if your plan does not have this functionality, you could configure a routing rule to send alerts outside of work hours to No-one as well: