Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,284
Community Members
 
Community Events
175
Community Groups

On-Call Scheduling and Rotation: A Kid-Friendly Explanation of How Teams Keep Systems Running Smooth

On-call scheduling and rotation is a way for a team to make sure that there is always someone available to help if something goes wrong with the computer systems they use. It's like having a superhero team that's ready to save the day if there's an emergency!

Here's how it works:

  • First, the team decides who will be the "on-call" person for different times of the day, week, or month.
  • The on-call person is the one who is responsible for checking the computer systems and fixing any problems that come up.
  • The team can use a tool called Opsgenie to schedule and rotate the on-call shifts.
  • When an incident occurs, the alert goes to the on-call team member and they can take action to fix it.

This is a great way for a team to make sure that someone is always available to help, even if it's outside of regular work hours. It also helps to make sure that different team members get a chance to be the "on-call" person, so no one gets stuck doing it all the time.

The benefits of on-call scheduling and rotation are:

  • Having someone responsible for monitoring and resolving incidents, even outside of regular work hours.
  • Avoiding overloading of one person with the responsibility, by rotating on-call shifts among team members.
  • Improving team collaboration and communication by having clearly defined responsibilities.
  • Increasing the level of service provided to customers by having a system in place to address issues as soon as they arise.

Overall, on-call scheduling and rotation is a great way to make sure that a team is always ready to help when something goes wrong with the computer systems. It's like having a superhero team on standby, ready to save the day! 🦹🏼‍♀️

Remember that this feature is available in Opsgenie! 😄

Build an on-call
Manage an on-call schedule


Start your free 14-day trial today! -> Start

0 comments

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events