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Akshay and Sundeep just gave a talk, ITIL 4 & Jira: A story of cooperation at Co-Op Digital, at Team 2021.
In 2019, AXELOS Global Practice released ITIL 4, arguably the most widely adopted ITSM framework. Later that year, ITSM professionals at Co-Op Digital began exploring the changes to the framework. In their session, listeners learned more about the key concepts of ITIL 4 that resonated with Co-op Digital Team, and how the team brought this guidance to life using several Atlassian tools.
Akshay and Sundeep will be hanging out on Community until next Tuesday, May 4th, to answer all the questions you have for them about their talk! And if you don't have any questions, feel free to drop your biggest takeaway from their session in the comments below.