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Atlassian Summit Travel Guide



In May 2017, Atlassian, the maker of JIRA and Confluence, hosts its first European user conference!  Users in the United States will trade their usual domestic flight to California for an international flight to Barcelona, Spain.

This will be my fifth Atlassian Summit.  As a frequent attendee and a frequent traveler, here are my conference travel tips.

Planning and Itinerary
I’ve been on an RV road trip since May 2015.  I work from home, and “home” is wherever I park for the week, month, or quarter!  By the time Euro Summit begins, I’ll be in my 26th city.  I track all my RV trip planning details in Confluence, but when there are flights involved, I track those trips in Tripit Pro.  I like this service because it monitors flights, alerts me when a gate changes, turns confirmation emails into travel entries, has both a web and mobile version, and keeps me organized. There’s no wrong way to craft an itinerary, just make sure you have one, it works for you, and it’s easy to access when you need it.

I store my trip packing list in Confluence.  I print it out or check off items on my phone as they go into my travel bag.

Summit Information
Date: May 2-5, 2017 in Barcelona, Spain
Location: Fira Barcelona Gran Via
Av. Joan Carles I, 64, 08908 L’Hospitalet de Llobregat, Barcelona, Spain
Read more:

Closest Airport: Barcelona El Prat Airport (BCN)
08820 El Prat de Llobregat, Barcelona, Spain

Make a checklist list of what you plan to accomplish and who you’re hoping to meet at Summit.  What do you want to learn from Atlassian? Which Expert Partners will you seek out?  I always have a list of names, contact information, and where I might find each person or company.

Travel Planning and Safety Tips


  • Familiarize yourself with information about Spain and Barcelona.  I recommend the DK Eyewitness Travel Guides. See: Top 10 Barcelona and Barcelona & Catalonia.
  • Read customs regulations, so you know what to expect when entering Spain and reentering your country.
  • Be aware of time zone changes.  The hours may differ depending on the time of the year.  Barcelona Time Zone: CEST (UCT+2)
  • Check the weather.  The season may be opposite from at home.
  • Leave your itinerary and emergency contact information with a team member and a friend or family member.
  • Record the location of the nearest embassy or consulate.  You may need to go there in an emergency or if you lose your passport.
  • Purchase travel insurance to get reimbursed for charges related to missed or delayed flights, lost luggage, medical and emergency issues, etc.  I buy insurance for all international trips.

Last year, the date of Summit changed to the same week I was scheduled to be on vacation in Iceland.  I canceled my vacation, got reimbursed for my expenses, and attended the conference.  I’ve only had to use insurance once and I was sure glad to have it!

  • Take all the same safety precautions you’d take in any large city environment.
  • Always walk with a friend or fellow conference attendee.


  • Look like a tourist.  Walking around with your head buried in a map (or a phone) advertises don’t know where you are.
  • Join large crowds, gatherings or demonstrations.  Your presence can escalate into an international incident.

I once witnessed a demonstration in Buenos Aires.  My travel companions wanted to move closer and see what it was about!  Not smart.  I talked them out of it.

  • Count money in public, wear valuables, or do other things that make you an easy target.
  • Advertise your travel plans.  Post to social media after your trip.
  • Become a victim of pick pockets, “mustard” scams, and other types of scams that are typical in major cities.

Don’t walk around town wearing your conference badge!
It’s a giveaway that you’re a tourist and probably don’t know your surroundings.  But remember to bring your badge to get into conference events, like Summit Bash.

Flight and Airport
Have you ever been stuck on a plane?  Made an emergency landing in a different city than your destination?  Been trapped in an airport for an extended period?  All have happened to me.  I always plan for the worst and hope for the best.


  • Never board a plane without a full bottle of water and a snack.

These came in handy while stuck in Costa Rica.  Supplies on my grounded plane dwindled quickly.

  • I always bring a blanket.  For long flights I bring a small pillow.

These provided welcome comfort on many cold flights and twice while I was stuck in South Carolina and Peru.  I use a sleeping bag liner from ALPS Mountaineering.  It’s warm, soft, and rolls up to fit in my backpack’s water bottle holder.  It’s been used as a blanket, sleeping bag, pillow, towel, and a makeshift changing room.  (I’ll spare you that travel story.)  For Barcelona, I’m testing out a new kind of travel “pillow” called the Trtl.

  • Always know what kind of airport you’re passing through.

I recently took a flight from Brownsville International Airport in Texas.  I thought the “international” in the name meant a large airport with lots of services.  I thought I’d check in early, get some lunch, and maybe get a massage.  Instead, I arrived at a one-gate airport where the security line didn’t open until just before the flight.  There were no services or stores.  There was a vending machine but I had no cash.  I was 3 hours early for no reason.  #fail

Thankfully I have only recommendations and no passport-specific horror stories to share.


  • Research passport and visa requirements.
  • Make a color copy of your passport’s photo ID page.  Store a digital copy in your email and on your phone or laptop.  Bring a printed copy with you and store it in a different place than your physical passport.  If your passport is lost or stolen, alternate copies are vital.
  • Leave your physical passport locked in a safe at your hotel.  Don’t bring it along while sightseeing or attending conference sessions.
  • If you lose your passport, report it to the nearest embassy or consulate.



  • Provide your travel dates to your credit and debit card companies so they know to expect international charges.  Avoid a fraud alert or hold on your accounts.  

I once had a debit card and a credit card, from two different banks, declined at the same shop.  This was very inconvenient.  Prevent it by taking action before you leave for your trip.

  • Research credit and debit card international transaction fees. List any fees on your company expense report. They may be reimbursable.
  • Download and print OANDA’s “Traveler’s Cheatsheet”, a wallet-sized currency converter.
  • Exchange a small amount of cash at home before you leave and then at a local bank once you arrive.  The worst exchange rate is at the airport.
  • Bring additional local and foreign cash that you reserve and use only in case of emergency.  Keep this cash separate – maybe locked in a safe with your passport copy?
  • On each purchase receipt, write down how you paid (credit card, local currency, home currency) to make expense reimbursement reports easier to file.

Technology and Gadgets
I travel very light, bringing only the things I absolutely can’t live without. Consider what you packed but didn’t use on your last trip.  Leave those items at home.  Unless you’re visiting a remote location, most things you really need can be obtained or borrowed from a fellow conference attendee.

I truly believe there are only two types of luggage:  carry on and lost!

My baggage was lost after an 18 hour flight.  When the airline finally found and delivered the bag, it was someone else’s bag!  After that experience, I always carry my luggage.

Have you ever seen some poor family lugging a cart of bags around the airport?  Or some poor husband carrying his bag plus some of his wife’s bags?  Don’t be that person!

I used to bring a backpack and a small roller bag until I noticed my boyfriend only carried a backpack.  Now I only bring one backpack and I make sure I can comfortably carry its weight. I’ve spent hundreds of dollars testing out suitcases and travel bags. The very best is my $60 USD High Sierra Access Backpack.

Make a game out of packing.  Each trip, see how much less you can bring and how much weight you can shave off your total.  I try for a total weight of ~30 pounds, regardless of trip duration.

Another reason not to over pack:  you’ll acquire a few new t-shirts at Summit!

For Barcelona, I’m testing out the Skyroam Mobile Hotspot.  I don’t want to rely on conference or hotel wifi and I also didn’t want to purchase an international phone plan.  This should allow me to connect to nearby cell towers to check email and communicate through services like Skype and WhatsApp.

I was delayed in Peru once.  The airport wifi was down so I had to purchase an international phone card and find a pay phone to alert my boyfriend.  The call wouldn’t go through however.  I landed in the US 6 hours after my scheduled arrival.  It was late at night, the airline office was closed, and my boyfriend hadn’t been able to get info about where I was.  I promised him I wouldn’t travel without communication capabilities again.

United States Specific

The US Consulate closest to the conference is:
Paseo Reina Elisenda de Montcada, 23 08034 Barcelona
Phone: (+34) 93 280 22 27,, Website
Directions from Conference (4-6 miles)

Atlassian Summit Survival Guide
A small amount of planning and organization will help you get the most out of this super event. Read my survival tips for things to do before, during, and after Summit to make this your best conference experience ever!

Also see: How to Get your Boss to Send you to the Atlassian Summit User Conference

Have a great flight and I’ll see you at Summit!



Log in or Sign up to comment
Katie L [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 04, 2017

<3 this Rachel! Thanks for sharing. Also love that Barcelona will be your 26th city and very impressed that you canceled your Iceland vacation to come to Summit. 

Looking forward to meeting you at Summit!

Rachel, Awesome article and some great tips! Anxious to hear what city Kansas City will be on your list when you come the Kansas City AUG in May.  

Can't wait to see you!!

Deleted user Apr 18, 2017

Thanks for the guide Rachel, definitely helps me to plan what I want to achieve during my first Summit.

Susan Hauth _Jira Queen_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 19, 2017

Awesome tips.  Of course I'm going to be following you around in Barcelona, so good to know you're prepared, even if I"m not.  See you in 2 weeks!!

Good advice. Just like to warn everyone for pickpockets at the subway.  I'm talking from personal experience. They work in gangs where one or two blocks the entrance to the train while some young kid sneaks up to you from behind trying to get hold of whatever you have in your pockets... 

I got away since I was sticky ☺️ from the heat that evening and so was my wallet... 


I live near to the summit! If you need some help just tell me!

Rachel Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 27, 2017

Marta, what a lovely thing to post!  I love this community!  Hope to see you at Summit.

Barcelona is only infamous for its pickpockets. And stay away from the dark side-streets of la Rambla in the early / late hours. CU all at the Summit!

Great guide. @Rachel Wright Even though I'm seeing it after the conference, this is a useful travel resource. Thanks!

Is there a similar guide for the conference in San Jose?

Yours, Marc

Rachel Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 08, 2017 • edited

Thanks @Marc Siegel - I just posted another Summit article!  This one is about the differences between the conferences and includes attendee tips.

I also have these:

AUG Leaders

Atlassian Community Events