Knowledge Base

Leandro Ferraro October 22, 2024

Hi,

I'm working on creating a KB for my JSM instance and I'm facing some difficulties as it is my first time doing it. Some one cam help me on find documentation/training on how to implement a KB in a JSM instance.

Thank You

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Fernando Eugênio da Silva
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October 22, 2024
Leandro Ferraro October 23, 2024

Thanks for the reply.

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Susan Waldrip
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 22, 2024

Hi @Leandro Ferraro , Welcome to the Community!

You might start by looking at the Atlassian article "5 Steps to setting up a knowledge base in Jira Service Management", and then within the Atlassian Community you can search "knowledge base" for other articles that might be helpful. Good luck!

Leandro Ferraro October 23, 2024

Thanks for the reply.

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