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User invitation email not received

Manish Jadhav
Manish Jadhav November 2, 2022

I have tried to send invite emails to 2 users under vigilant-ops.com domain. But they do not receive the email.

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Manish Jadhav
Manish Jadhav November 2, 2022

Confluence and Jira

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Andy Gladstone
Andy Gladstone
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November 2, 2022

@Manish Jadhav Welcome to the Atlassian Community. What products were you trying to invite these users to?

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Manish Jadhav
Manish Jadhav November 3, 2022

@Andy Gladstone Confluence and Jira

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Andy Gladstone
Andy Gladstone
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November 7, 2022

Is this issue still persisting?

Have your users checked their Spam folders? If you are on Office365 Microsoft has tightened some of their controls and some emails that were previously not going to quarantine stuck there. You may want to check that.

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