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Bug: Word document import fails

Vesna Bilic
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April 15, 2021

Import of word document fails with the following error msg (attached).

Document is not password protected nor read only. Please help, it worked a month ago with the same file.

import_failed.JPG

1 answer

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Pankaj Sharma April 15, 2021

Its working fine for me! please check if it's updated version of confluence.

Vesna Bilic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 15, 2021

I'm using cloud confluence; should it be updated by default?

Works for me as well with another document. 

Can I send you a problematic document so that you can try in your environment?

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