iDalko gives a lot of errors in log files - Atlassian Support thinks this could lead to big problem

[Srikanth M]

We have JIRA 6.4.5 and iDalko Table Grid plugin 1.16.1

Last week when our JIRA server was performing very slow, we noticed in the atlassian-jira.log, a lot of errors spread through out such as one below.

2017-08-31 11:52:24,349 http-bio-443-exec-11961 ERROR ABRAH00M 712x3967472x19 xfi681 139.22.39.243 /rest/idalko-igrid/1.0/datagrid/data [igrid.common.helpers.SerializationHelperImpl] com.google.common.collect.Maps$TransformedEntriesMap
java.io.NotSerializableException: com.google.common.collect.Maps$TransformedEntriesMap

The UI works fine, but these logs are for many users. For the performance issues of JIRA, Atlassian support thinks these errors could be a reason contributing to the issue.

Does anyone have this problem and a way to fix this?

[francis]

Hi,

We are developing the tge app. Could you forward the details of the case to support dot tge at idalko dot command?

Francis