iDalko gives a lot of errors in log files - Atlassian Support thinks this could lead to big problem

We have JIRA 6.4.5 and iDalko Table Grid plugin 1.16.1

Last week when our JIRA server was performing very slow, we noticed in the atlassian-jira.log, a lot of errors spread through out such as one below.

2017-08-31 11:52:24,349 http-bio-443-exec-11961 ERROR ABRAH00M 712x3967472x19 xfi681 /rest/idalko-igrid/1.0/datagrid/data [igrid.common.helpers.SerializationHelperImpl]$TransformedEntriesMap$TransformedEntriesMap

The UI works fine, but these logs are for many users. For the performance issues of JIRA, Atlassian support thinks these errors could be a reason contributing to the issue.

Does anyone have this problem and a way to fix this?




1 answer


We are developing the tge app. Could you forward the details of the case to support dot tge at idalko dot command?



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