iDalko gives a lot of errors in log files - Atlassian Support thinks this could lead to big problem

We have JIRA 6.4.5 and iDalko Table Grid plugin 1.16.1

Last week when our JIRA server was performing very slow, we noticed in the atlassian-jira.log, a lot of errors spread through out such as one below.

2017-08-31 11:52:24,349 http-bio-443-exec-11961 ERROR ABRAH00M 712x3967472x19 xfi681 /rest/idalko-igrid/1.0/datagrid/data [igrid.common.helpers.SerializationHelperImpl]$TransformedEntriesMap$TransformedEntriesMap

The UI works fine, but these logs are for many users. For the performance issues of JIRA, Atlassian support thinks these errors could be a reason contributing to the issue.

Does anyone have this problem and a way to fix this?




1 answer


We are developing the tge app. Could you forward the details of the case to support dot tge at idalko dot command?



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you